According to the theory of "time battlefield", time has become a scarce resource for all companies. How to make full use of the two hours people spend in the car every day? Business opportunities are often hidden in the interactive experience in mobile scenarios.

　　Deep interaction cannot be separated from the consideration of user needs. Language barriers naturally become the first barrier to be overcome. In terms of vehicle interaction, iFLYTEK has carried out multilingual project cooperation with many domestic overseas vehicle providers such as SAIC, Chang'an and Chery, covering dozens of languages such as English, Japanese, Thai, Spanish and Italian.

　　On February 23, 2023, at the 2023 China Auto and Parts Sail to the Sea Summit Forum hosted by Geshi Motors, Zhang Ruizhi, deputy director of iFLYTEK's intelligent interactive product line, introduced that iFLYTEK's multilingual voice interaction solution has three features: program modularity, interaction localization and feature enrichment. Modularity can help auto companies configure voice assistants in weak or even non-network environments; Localization means that all voice corpus is provided by native speakers to ensure user experience; Enrichment means that there are enough diverse functional modules and voice features to support different functional implementations.

　　                                   　Zhang Ruizhi | Deputy Director of iFLYTEK Intelligent Interactive Product Line

　　The following is the arrangement of the speech content:

　　As a well-known AI enterprise, iFLYTEK has been deeply engaged in the automotive industry for more than 20 years, and has a deep product technology and customer accumulation. At present, in addition to helping the improvement of domestic vehicle intelligent solutions and solutions, iFLYTEK's internationalization has never stopped. At first, we established cooperation with well-known universities and laboratories abroad, and then discussed standards with well-known institutions in the industry abroad. Now, we are cooperating with a number of car companies to do overseas multilingual intelligent voice system projects.

　　At present, in the process of internationalization, we have achieved the landing and mass production of many products. Today, I want to share with you the theme of iFLYTEK intelligent vehicle multilingual interaction system to help national vehicles go to sea.

　　Voice interaction closed-loop based on user experience

　　The first part will serve as an introduction to introduce you into the closed loop scenario of voice interaction centered on user experience. At present, time has become a scarce resource for companies. In our daily life, we spend about two hours on the car every day. What can we do in these two hours? Is such a long time a happiness or burden for us? At present, the Intelligent Internet Connection has covered the whole scene of life on the car, and the colleagues of both automobile enterprises and suppliers are making efforts in the field of intelligent cockpit.

　　In recent years, the development and breakthrough of AI technology have realized the landing of many scenes, and the scenario-based landing has also brought about the improvement of vehicle intelligence and personalization. Now the concept of car has evolved into an intelligent mobile space. In the process, we will expect cars to become our partners, so it is very important for cars to understand us and communicate with us.

　　At present, the main entrance of intelligent interaction scene is voice, so it is very important to make voice understood, but it is not easy to do this. In order to make human-computer interaction more smooth, natural and safe, first of all, we need to create a technology closed-loop. In terms of voice technology, iFLYTEK has achieved a full-link technology closed-loop. On this basis, we have also done a lot of in-depth interactive experience thinking in the car scene.

　　What kind of interaction is what we want? In my opinion, first of all, it is simple. What can be solved in one sentence need not be said in two words, and then it is intelligent, safe and humanized.

　　                                                                                                    Image source: iFLYTEK

　　In this framework, the overall solution of iFLYTEK voice is also developing gradually. At the beginning, we need to activate the voice function by pressing the button or voice call. Later, it evolved into direct command and interaction, and then developed to the current "visible can say". Voice interaction has become more and more important in the process of intelligent cockpit and vehicle intelligence, and the voice interaction mode has also been evolving.

　　Use multilingual products as boosters to help national vehicles go to sea

　　There are many weapons and bright spots for the national car to go to sea, and intelligence must be one of the sharp weapons for the current national car to go to sea. At present, the "battle" in the domestic market is already very fierce. Under such circumstances, we hope to exploit the overseas market by virtue of the intelligent advantages of domestic vehicles.

　　Voice is playing an increasingly important role in the intelligent vehicle. Intelligent voice system has gradually become the standard configuration of intelligent vehicles. At present, iFLYTEK adopts the latest generation of "cloud+end" automotive intelligent interaction solutions overseas, and has actually deployed many cloud sites overseas, which can connect with more information sources, thus improving the overseas automotive voice interaction experience.

　　If our overall scheme is summarized in three phrases, it is modularization, interaction localization and feature enrichment.

　　Modularization of the solution means that while providing the overall solution of cloud+end, it can also be flexibly disassembled according to the customer's needs, so as to ensure that the vehicle also has intelligent voice interaction function in the foreign weak network and non-network environment.

　　Second, interaction localization. All voice data in our program are provided by native speakers, so as to ensure that the overall experience and design of voice interaction conform to local language habits.

　　Third, the voice features are rich. Although the voice looks like a small module, in fact, the voice module alone contains recognition, wake-up, synthesis and other modules. In fact, there are different voice features under each module. Only enough voice features can support the upper layer to create more interactive experience methods.

　　As an AI company, iFLYTEK has accumulated enough experience and technology in relevant fields and achieved a lot of results, especially under the advantage of our voice function. In terms of overseas multilingualism, iFLYTEK has won the first place in international multilingual-related competitions for many times in the past two years.

　　In terms of technology, we insist on independent research and development. At present, iFLYTEK has reserved more than 60 overseas languages, which can cover nearly 100 countries and regions around the world. At present, iFLYTEK has 10+overseas mainstream languages in the automotive field, which can cover the countries and regions where the current car factory is going to sea, such as Europe, the Middle East, South America, Southeast Asia, etc., and is expected to reach 30+languages in three years.

　　We have rich experience in mass production overseas. At present, iFLYTEK has cooperated with SAIC, Chery, Chang'an, Great Wall and other auto companies. Many overseas best-selling models have been equipped with iFLYTEK voice, and have achieved mass production in Europe, South America, the Middle East and other regions, so that the world can hear the voice from China.

　　IFLYTEK hopes to work with the industry's ecological partners to create high-quality intelligent travel experience.

　　(The above content is from the keynote speech "Intelligent Vehicle Multilingual Voice Interaction System Helps Own Brands Go to Sea" delivered by Zhang Ruizhi, Deputy Director of iFLYTEK Intelligent Interactive Product Line, at the 2023 China Auto and Parts Sail to Sea Summit Forum hosted by Geshi Automobile on February 23, 2023.)